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Demand & ABM

CallRail Creates Demand With Targeted Marketing Channels

CallRail's marketing team creates demand by selecting channels based on buyer behavior and measuring results, according to Search Engine Journal. This approach helps evaluate investment effectiveness.

Original reporting · searchenginejournal.com

Original: “How To Create Demand You Can Actually Convert (And Prove) via @sejournal, @duchessjenm”

Read “How To Create Demand You Can Actually Convert (And Prove) via @sejournal, @duchessjenm” at Search Engine Journal →
How To Create Demand You Can Actually Convert (And Prove) via @sejournal, @duchessjenm
Image: Search Engine Journal

How this was written. Awesome B2B wrote this article with a language model from Search Engine Journal’s reporting (model: @cf/meta/llama-3.3-70b-instruct-fp8-fast); it describes that reporting rather than adding to it. The original, linked above, is the full story.

Key points from Search Engine Journal’s report

  • CallRail's marketing team selects channels based on buyer behavior to create demand.
  • Building a conversion foundation is crucial before adding reach.
  • Defining a test's business purpose is essential before pitching a new platform.

CallRail's Senior Growth Marketing Manager Shaun Bruno and Colin Saunders of Matter Made discussed their approach to creating demand at a recent webinar, according to Search Engine Journal.

Building a conversion foundation is crucial before adding reach, as a promising traffic report does not necessarily mean a campaign generated additional demand.

CallRail simplified its marketing mix around paid search and landing pages, then strengthened measurement and clarified its ideal customer profile before investing further in awareness.

Saunders distinguished between buying patterns of smaller businesses and enterprise accounts, using paid search for existing search demand and paid social for more education and time to engage a buying group.

Defining a test's business purpose before pitching a new platform is essential, including identifying the problem, agreeing on measurement and reporting cadence, and setting a timeframe with a decision date.

Using a holdout to challenge encouraging signals helps investigate further, as an ad exposure followed by a conversion does not establish that the ad caused it.

Keeping attribution signals separate, including direct attribution, influence attribution, and correlated signals, answers different questions and provides a more comprehensive view of marketing's contribution.

Questions and answers

What is the importance of building a conversion foundation?

Building a conversion foundation is crucial before adding reach, as it helps evaluate investment effectiveness and ensures that the team can capture the interest created by a marketing channel.

How do CallRail's marketing team select channels?

CallRail's marketing team selects channels based on buyer behavior, using paid search for existing search demand and paid social for more education and time to engage a buying group.

What is the purpose of using a holdout?

Using a holdout helps investigate further and challenge encouraging signals, as an ad exposure followed by a conversion does not establish that the ad caused it.

Read the full story at Search Engine Journal More from Wednesday, November 4, 2026’s edition