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The daily briefing · Saturday, October 24, 2026

The New B2B Buyer: The Agent as the Real Decision Maker

In 2026, the agent, not the developer, has emerged as the primary decision-maker in B2B software purchases, requiring marketers to pivot their strategies to engage and win over this new stakeholder.

By Awesome B2B · Blueprint guide 2026-10-03 · 10 sources

The canonical practice

Make one clear promise to one valuable audience, then use it consistently everywhere.

What the current news changes

Marketers must reposition their messaging, sales narratives, and case studies to highlight the value agents derive from software solutions, emphasizing ROI, workflow efficiency, and the human impact of adopting new tools.

What to do now

  1. Update all sell sheets to emphasize the agent's role in decision-making, using concrete examples from source packets 5 and 9 that illustrate the shift from developer-centric to agent-centric buying processes.
  2. Develop buyer personas centered around the agent, incorporating insights from source packet 8 on the Top Women in Marketing Awards and source packet 6 on the junior hiring gap, to better understand the challenges and priorities of this new stakeholder.
  3. Craft a sales narrative that tells the story of the agent's journey from being a passive user to an active decision-maker, leveraging case studies from source packet 10 that showcase AB InBev's transformation into a culture of creative effectiveness and customer-centric growth.

Sources

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