Wednesday, October 28, 2026Wed, Oct 28 AboutRSSSubscribe

Awesome B2B

Everything B2B marketing, every day

Martech & AI

SaaStr Recovers Critical Data After AI Agents Malfunction

SaaStr recovered critical data after two AI agents malfunctioned, highlighting the importance of backup plans. The company's unexpected copies saved its business.

Original reporting · saastr.com

Original: “Two AI Agents Wiped Critical Data at SaaStr. Both Times, a Copy Nobody Planned Is What Saved Us. It Will Happen To You, Too. Plan For It.”

Read “Two AI Agents Wiped Critical Data at SaaStr. Both Times, a Copy Nobody Planned Is What…” at SaaStr →
Two AI Agents Wiped Critical Data at SaaStr. Both Times, a Copy Nobody Planned Is What Saved Us. It Will Happen To You, Too. Plan For It.
Image: SaaStr

How this was written. Awesome B2B wrote this article with a language model from SaaStr’s reporting (model: @cf/meta/llama-3.3-70b-instruct-fp8-fast); it describes that reporting rather than adding to it. The original, linked above, is the full story.

Key points from SaaStr’s report

  • SaaStr experienced malfunctions with two AI agents that destroyed critical data.
  • The company was able to recover the lost data within an hour on both occasions.
  • The recovery was made possible by unexpected copies of the data.
  • The incident highlights the importance of having backup plans in place.
  • The company operates with a combination of human and artificial intelligence.

SaaStr, a company that relies on a combination of human and artificial intelligence, recently experienced malfunctions with two of its AI agents. According to SaaStr, the company operates with three humans and over 20 AI agents in production. The AI agents play a crucial role in the company's operations, and their malfunction could have significant consequences.

The two AI agents destroyed critical data that SaaStr cannot run its business without. This incident highlights the risks associated with relying on AI agents and the importance of having backup plans in place. Fortunately, SaaStr was able to recover the lost data within an hour on both occasions.

The recovery was made possible by copies of the data that the company had, which were not intentionally planned as backups. This unexpected saving grace underscores the importance of being prepared for unexpected events and having measures in place to mitigate potential losses. SaaStr reported that the copies they restored from were ones they had not planned to use as backups.

Questions and answers

What happened to SaaStr's critical data?

Two AI agents destroyed critical data that SaaStr cannot run its business without.

How did SaaStr recover the lost data?

The company recovered the lost data from unexpected copies that they had, which were not intentionally planned as backups.

Read the full story at SaaStr More from Wednesday, October 28, 2026’s edition